Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Property address (when requesting service)

    This information is collected when you:

  • Contact us through our website

  • Call or text our phone number

  • Request a service estimate or appointment

Non-Personal Information

  • Browser type

  • IP address

  • Pages visited on our website

  • Date and time of visit

This information helps us improve our website and services.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and service requests

  • Schedule and perform services

  • Communicate regarding appointments or follow-ups

  • Improve our website and customer experience

  • Comply with legal or regulatory requirements We do not sell or rent your personal information.

3. Sharing of Information

We may share your information only in the following circumstances:

  • With independent contractors performing services on our behalf

  • When required by law or legal process

  • To protect the rights, property, or safety of Pipe Right or others

    All contractors are required to keep customer information confidential.

4. Cookies & Website Analytics

Our website may use cookies or similar technologies to improve functionality and analyze website traffic. You may disable cookies through your browser settings if you prefer.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Choices

You may:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information, subject to legal obligations To make a request, contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Information

If you have questions about this Privacy Policy, please contact us:

Pipe Right Rodding & Inspection

Phone: 630-349-4424

Email: info@piperightrodding.com

Website: www.piperightrodding.com

Terms & Conditions

Last updated: 1/5/2026

By using the Pipe Right Rodding & Inspection website or scheduling services, you agree to the following Terms & Conditions.

1. Services

Pipe Right provides exterior main sewer line rodding, root removal, and sewer camera inspection services. All services are performed from accessible exterior cleanouts unless otherwise agreed in writing.

2. Estimates & Pricing

  • Pricing may vary depending on job conditions, including root severity and line accessibility.

  • Quoted prices are based on information available at the time of scheduling.

  • Additional services may require customer approval before work proceeds.

3. Access & Conditions

Customers are responsible for:

  • Providing safe and clear access to the exterior cleanout

  • Ensuring pets and obstacles are secured away from the work area

Pipe Right is not responsible for delays or inability to perform services due to unsafe or inaccessible conditions.

4. Limitations of Service

  • Sewer rodding clears blockages but does not repair damaged or collapsed pipes.

  • Camera inspections provide visual information at the time of inspection and do not guarantee future performance.

  • Pipe Right is not responsible for pre-existing pipe conditions, including cracks, offsets, or deterioration.

5. Payment Terms

  • Payment is due upon completion of services unless otherwise agreed.

  • We accept approved forms of payment disclosed at the time of service.

  • Unpaid balances may result in additional fees or collection actions as permitted by law.

6. Cancellations

Customers are asked to provide reasonable notice for cancellations. Repeated last-minute cancellations may result in service restrictions.

7. Liability

Pipe Right is not liable for:

  • Pre-existing sewer line defects

  • Damage caused by root intrusion, corrosion, or age-related pipe failure

  • Consequential or incidental damages beyond the cost of services rendered

  • Damage to the piping caused by the equipment during the service

  • Water damages during or after the service is performed

8. Independent Contractors

Pipe Right may utilize independent contractors to perform services. All contractors are required to follow company standards and safety procedures.

9. Governing Law

These Terms & Conditions are governed by the laws of the State of Illinois.

10. Changes to Terms

Pipe Right reserves the right to update these Terms & Conditions at any time. Updates will be posted on this page with a revised date.

11. Contact Information

Pipe Right Rodding & Inspection

Phone: 630-349-4424

Email: info@piperightrodding.com

Website: www.piperightrodding.com